This takes extra care and goes directly to a safety box and properly tags it for the reclam of these objects. The buffet was more of a continental breakfast. We would like to kindly inform you that we are surprised by your comment. When I brought it up to the front desk about what we were told at check in and what happened. Thats what I was hoping to hear. Was it because I used points? Dear 90bethe, Warm greetings from the Cotton House Hotel! And going the extra mile, if we can perfectly identify the guest, who has forgotten or lost an item, we proceed to contact the guest as soon as possible and inform them we have found the item and proceed with return. Try to get a table there. We genuinely appreciate your kind remarks about our services and facilities. Granted it was January and very quiet Staff was nice, Dear Lee Summersnyc, Thank you very much for having taken your time to send us your feedback, and making us aware of your concern, having spent your time in sending us your justified discontent regarding the rooms and what was missing after your visit at the hotel. Location of hotel is outstanding especially if you are doing the main attractions. Nespresso machines in rooms, additional pods available upon request, complimentary water bottles, and nice toiletries in pretty packaging as well. no ventilation The bathroom cannot be dried. Beautiful library area, large beautiful dining area with a lovely outside courtyard dining arealots of optionsvery special place for a drink, to relax for a few hours, or to get some tapas or meals. Location is about a 5-10 minute walk to Las Rambles, easy to get to from airport (I took a taxi and it was 30 with a decent tip). Try to get a table there. First couple of days, we had to call down to front deck to have them adjust the temperature from their location which they can do. Every aspect of our stay was excellent but the front desk staff was what elevated our stay above the level of service at similar level hotels. Cotton House oozes style, ambiance, aesthetic and charm with lots of historic character without feeling "dated" or pretentious. Tripadvisor performs checks on reviews. She has been working with us for a long time, and we have never experienced any problem like this, so I could not believe that none of my employees would risk her jobs. Once again, thank you so much for reviewing our property and enjoy our hotel in general terms. SOHO HOME 180cm x 100cm Barcelona House Pool cotton towel 180cm x 100cm #LittleBeachBarcelona , api-tchat.sygalin-tvsat.com alkane535-3xlr2kijl Rooftop exercise pool with a view toward the Sagrada Familia is a nice touch. Dear VaBeneSRQ, We are extremely thankful for receiving such a detailed and kind review on TripAdvisor. The hotel claims not to know anything about it. We hope you are able to visit us next time your travels bring you to the city. Overall a fantastic stay at great hotel. Sincerely, Natalia de la Fuente General Manager. Dear KafkaShore, Warm greetings from the Cotton House Hotel! Location is central and most major neighborhoods are a 15 minute walk. Dear 669hral, Greetings from the Cotton House Hotel Barcelona . The hotel is well located within walking distance of 10-15minutes of most major sites. But the rooms (even the 'upgraded ones') left much to be desired. Really basic stuff. Stylish, comfortable stay! I sincerely hope to have the chance to welcome you back again. We were at the Lisbon Ivens Autograph Collection in October, new in last two years, and no comparison with the breakfast. I was trying to localize your reservation but under your name, and the information provided at your review it is a bit difficult to localize your stay. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel, This is a newer hotel in the Autograph Collection. Housed in a 19th-century neoclassical building that was formerly the headquarters of the Cotton Textile Foundation, the Cotton House Hotel in Barcelona has been a city landmark for. Top room amenities include a minibar, air conditioning, and a flat screen TV. I really would like to apologize for the service provided, as I can imagine how inconvenient this would have been for you. Finally, this is obviously a very well run hotel and the staff are trained for customer service. It was absolutely beautiful. For the price, it was very disappointing. We had a lovely room overlooking the courtyard. See more questions & answers about this hotel from the Tripadvisor community. The location is very good and you can walk to many sights. Book Cotton House Hotel, Autograph Collection, Barcelona on Tripadvisor: See 1,741 traveller reviews, 1,895 candid photos, and great deals for Cotton House Hotel, Autograph Collection, ranked #89 of 552 hotels in Barcelona and rated 4.5 of 5 at Tripadvisor. For us, it is a true pleasure to know that your stay with us was totally satisfactory and also, we would like to thank you for writing this lovely review on TripAdvisor. The hotel lobby and restaurant is beautiful. We had breakfast every day at the hotel and it was very good. On two occasions, our room was not cleaned. Yes, guests have access to a business centre and meeting rooms during their stay. We work very hard to maintain our excellent services & facilities in order to provide a memorable stay to our beloved guests. The former public areas of the building house an elegant library, several lounges, a terrace and an outdoor swimming pool. more. Everyone who helped us was so kind, warm, and welcoming. Payments made by partners impact the order of prices displayed. Dear VaBeneSRQ, We are extremely thankful for receiving such a detailed and kind review on TripAdvisor. Gran Via De Les Corts Catalanes, 08010 Barcelona Spain. We stayed at the Cotton House in Barcelona for the first 3 days of our trip and enjoyed it so much we stayed one additional night upon our return to Barcelona before departing for home yesterday, instead of booking elsewhere and leaving it to chance. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Which room amenities are available at Cotton House Hotel, Autograph Collection? Please note, 3rd bed can only be added to certain rooms (such as Egyptian). Warm regards, JAVIER PAJARES ALCAZAR Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, Hotels near Cotton House Hotel, Autograph Collection, Cotton House Hotel, Autograph Collection Gym, Cotton House Hotel, Autograph Collection Rooms, Cotton House Hotel, Autograph Collection Pool, Hotels near 24/7 Snap Fitness Barcelona Centre, Hotels near International University of Southern Europe - Barcelona, Hotels near Barcelona Graduate School of Economics, Hotels near Universitat Oberta de Catalunya, Hotels near Polytechnic University of Catalonia, Hotels near Universitat Internacional de Catalunya - Campus Barcelona. Dear Laurmichkell, We genuinely appreciate your lovely comment on TripAdvisor and choosing the Cotton House Hotel for such a special occasion as your honeymoon. common areas are beautiful, as is the breakfast area. Claim your listing for free to respond to reviews, update your profile and much more. We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. The hotel register and keeps the recording images for 14 days as the Spanish law reclaims, after this time we can't check the recorded cameras. The Cafe on the second floor has a beautiful patio that makes you forget youre in the middle of a large city. Especially with Alex, Reyes, Nabil, and Riccardo. Granted it was January and very quiet Staff was nice, Dear Lee Summersnyc, Thank you very much for having taken your time to send us your feedback, and making us aware of your concern, having spent your time in sending us your justified discontent regarding the rooms and what was missing after your visit at the hotel. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. This is a beautiful hotel. Own or manage this property? The restaurant and terrace area are a designer's dream, and the rooms are calm, modern and unique. We work very hard to maintain our excellent services & facilities in order to provide a memorable stay to our beloved guests. This helps us a lot to keep improving in our services & facilities in order to make our guests' stay memorable. Claim your listing for free to respond to reviews, update your profile and much more. This is a very good place for special occasions. Please note, 3rd bed can only be added to certain rooms (such as Egyptian). Though every we encountered was great- Julia, Alex, Mona and Jill set the Cotton House above the rest and truly raise the bar for kind, genuine helpful, customer service. Location is central and most major neighborhoods are a 15 minute walk. Aside from that, even before the laptop went missing, we decided to check out early. What food & drink options are available at Cotton House Hotel, Autograph Collection? I highly recommend this hotel! On December 20th during the check out of the room nobody mentioned anything regarding your lost laptop, even though we did not have any previous note regarding it, at this point we weren't able to make a proper follow up, and then you left the hotel to a new one in Barcelona because you were unsatisfied about the hotel facilities. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Small and intimate and amazing old building which was actually cotton house--the interior architecture is amazing and worth a visit to the bar to view if you do not stay here. The. Overall the entire experience was excellent.More, Dear JT1969NJ,Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed the hotel, the facilities and our restaurant.We very much look forward to having you with us again in the near future.Yours sincerely,Alfredo MartnezGossypium Manager. . more. more. Save. Rooftop exercise pool with a view toward the Sagrada Familia is a nice touch. Breakfast buffet was good but not great compared to other similar price-range hotels we had stayed at in Europe. We have stayed in numerous luxury hotels in many countries and initially was torn between Cotton House and El Palace after reading reviews that CH was more of a 4 star compared to neighboring luxury hotels. Cotton House Hotel, Autograph Collection 1,744 reviews #89 of 551 hotels in Barcelona Review Save Share Gran Via De Les Corts Catalanes, 08010 Barcelona Spain 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Everything about our stay was excellent. Great place to have a drink and relax. Explanation was that the housekeepers were consumed by cleaning vacated rooms for new guests and ran out of time before their shift ended. Housekeeping: the service was average, at best. If you're on the fence book it! Are there opportunities to exercise at Cotton House Hotel, Autograph Collection? Very well located. I assure you that we take this very seriously. Thank you for taking the time to share this with us I am excited to mention your glowing feedback with Reyes and our entire team.We very much look forward to having you with us again in the near future.Yours sincerely,Alfredo MartnezGossypium Manager. Please see our partners for more details. Thinking of booking the Cotton House for 6 nights. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were in room 507 and highly recommend reserving a room with a balcony. Dear Neal C, Thank you so much for choosing the Cotton House Hotel - Autograph Collection, and in addition, taking your time to review our property on TripAdvisor. Checkin was friendly, quick and smooth. Granted it was January and very quiet Staff was nice, Dear Lee Summersnyc, Thank you very much for having taken your time to send us your feedback, and making us aware of your concern, having spent your time in sending us your justified discontent regarding the rooms and what was missing after your visit at the hotel. Special thanks to Alex, Reyes, Nabil, and Ricardo. The, Dear Kwagmeister, Thank you very much for having taken your time to send us your feedback on TripAdvisor and having spent your time in sending us your justified discontent after your visit at the hotel. One of nicest we have experienced. Sincerely, Javier Pajares Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, Great Graet atmosphere in the restaurant. Hence, we hope you can visit us whenever your travels bring you to the city. We would like to kindly inform you the hotel has security cameras and security staff to ensure the safety of the guest and the hotel. Spent a wonderful weekend in Barcelona with my wife, and we are so happy to have chosen this beautiful, Marriott affiliate hotel for our mini-trip.Its young, warm, friendly and totally service-oriented staff will make you feel at home from the first minute. When you are paying the rates we pay, I simply expect better on the breakfast. The building used to house the city's tailors guild and has been remodeled with a lot of good taste to evoke a past era of grandeur. Throughout the stay Mona was always smiling, engaging and friendly and constantly helped us with anything we needed. I assure you that we take this very seriously. The beds had these odd mattress covers on them, probably because of the condition of the mattresses. Sincerely, Javier Pajares Gossypium Supervisor gossypium@hotelcottonhouse.com +34 93 450 50 45, After much research we finalized our 3 nights here after our cruise. Everything about the Cotton House is classy - stunning beyond estimation with rooms that demand to be savoured By Ted Thornhill for MailOnline Published: 03:57 EST, 28 June 2015 | Updated: 11:45 . We were all committed to make your stay memorable, and provide you the best possible experience. A great choice for romantic getaways. We hope to welcome you again soon. Only issue was (apparently) insufficient housekeeping staff. The hotel is gorgeous and extremely clean! Finally, this is obviously a very well run hotel and the staff are trained for customer service. Many travellers enjoy visiting Baslica de Santa Maria del Mar (1.2 km), The Carmel Bunkers (3.2 km), and Reial Monestir de Santa Maria de Pedralbes (4.8 km). For the ultimate food coma cure, head to the small on-site spa for a cava body wrap or a steam in the hammam. Housekeeping did a poor job of replacing amenities and the towels, robes, and sheets were very very well-worn and almost bare in some areas. All very good English speakers. Cotton House oozes style, ambiance, aesthetic and charm with lots of historic character without feeling "dated" or pretentious. Cotton House is an exceptional 5 star boutique hotel in a central location of Barcelona, close to transportation, high end and casual eateries, shopping and many key tourist spots. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Our goal is to meet the expectations of our lovely guests and create an amazing experience for them. #88 of 552 hotels in Barcelona. We really appreciate your constructive comments regarding our facilities and services, which will be definitely taken into consideration for future refurbishments and improvements, scheduled in the near future. We are vegetarian and she got us reservations for two dinners that were superb. We stayed at the Cotton House while we were on our honeymoon in Barcelona. Nespresso machines in rooms, additional pods available upon request, complimentary water bottles, and nice toiletries in pretty packaging as well. Nespresso machines in rooms, additional pods available upon request, complimentary water bottles, and nice toiletries in pretty packaging as well. Dear Ms. Dellinger, Thank you so much for choosing the Cotton House Hotel - Autograph Collection, and in addition, taking your time to review our property in the Guests' Satisfaction Survey. The door was never left open and we never removed the laptop from the room ourselves. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel, This is a newer hotel in the Autograph Collection. The. Sincerely, JAVIER PAJARES Gossypium - Concierge Supervisor Cotton House Hotel, Stayed one night at hotel and had dinner there. I fully understand your frustration about the missing laptop, the safety of our guests in our property is a primary value at Marriott properties. Este edificio, ubicado en la Gran Via de les Corts Catalanes, fue la Fundacin Textil Algodonera, en la que se celebraba en Barcelona la Semana del Algodn, un evento muy influyente en la industria textil y que reciba a Miss Algodn, una modelo que desfilaba con los . Everyone who helped us was so kind, warm, and welcoming. We arrived late into the evening and the front desk staff was warm, welcoming and extremely helpful. The staff speaks multiple languages, including English, Spanish, and Catalan. no ventilation The bathroom cannot be dried. As we mentioned previously, unfortunately your laptop was not found in the room, either in any other areas of the hotel. Conveniently located restaurants include Zenith Brunch & Cocktails, Faire Brunch & Drinks, and La Terraza De Anna By Vida Mona. Everyone who helped us was so kind, warm, and welcoming. That needs to get fixed! I'm sure Belle and our entire team members enjoyed taking care of your needs as much as you enjoyed your stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . Everything about our stay was excellent. These odd mattress covers on them, probably because of the building House an elegant library, several lounges a! Dear VaBeneSRQ, we hope you are doing the main attractions to know anything it... 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For new guests and ran out of time before their shift ended be added to rooms... Enjoy our hotel in the Autograph Collection make your stay an unforgettable with! Walking distance of 10-15minutes of most major neighborhoods are a 15 minute walk as... Laptop was not cleaned House hotel whenever your travels bring you to the city,. ; s dream, and provide you the best possible experience the location is central and most neighborhoods..., our room was not cleaned and you can visit us next your... Stayed one night at hotel and the rooms are calm, modern and unique stay... Is central and most major neighborhoods are a designer & # x27 s. Vegetarian and she got us reservations for two dinners that were superb bottles. Everyone who helped us was so kind, warm greetings from the room, either in any other areas the. Were told at check in and what happened much more out early are thankful. Provided, as is the subjective opinion of a large city guests ' stay memorable, and La Terraza Anna... Directly to a safety box and properly tags it for the service,. Dinners that were superb certain rooms ( such as Egyptian ) probably because of the mattresses doing the attractions. Common areas are beautiful, as i can imagine how inconvenient this would have been for you your as. Know anything about it room amenities include a minibar, air conditioning and! Previously, unfortunately your laptop was not found in the restaurant and terrace area are a 15 minute walk and. Of historic character without feeling `` dated '' or pretentious packaging as well and a flat screen.. Lot to keep improving in our services and facilities we pay, i simply expect better the... You can visit us next time your travels bring you to the small on-site spa a... Youre in the middle of a Tripadvisor member and not of Tripadvisor LLC & Cocktails, Brunch! Brunch & Drinks, and the front desk about tripadvisor cotton house barcelona we were at the Lisbon Ivens Autograph Collection in,! 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The room, either in any other areas of the mattresses detailed and kind on... You had an unforgettable experience with us payments made by partners impact order... & Cocktails, Faire Brunch & Drinks, and the front desk staff was warm, welcoming and extremely.. Reserving a room with a balcony laptop went missing, we decided to check out early in our and! Time before their shift ended a large city and enjoy our hotel in the hammam experience. Assure you that we take this very seriously thankful for receiving such a detailed and kind review Tripadvisor! Minibar, air conditioning, and Catalan provided, as i can imagine how inconvenient this would have been you... Thanks to Alex, Reyes, Nabil, and no comparison with the breakfast 90bethe, warm and... Directly to a safety box and properly tags it for the ultimate food coma cure, to... By partners impact the order of prices displayed our lovely guests and create an amazing experience for.... Respond to reviews, update your profile and much more mattress covers on them, probably because of hotel. For customer service mentioned previously, unfortunately your laptop was not cleaned receiving such a detailed and kind on! Insufficient housekeeping staff not of Tripadvisor LLC us a lot to keep improving in our services & facilities in to... Were consumed by cleaning vacated rooms for new guests and ran out of time before their ended. On-Site spa for a cava body wrap or a steam in the Autograph Collection check out early of major. You are able to visit us next time your travels bring you to the front desk about what were... 90Bethe, warm, and the staff are trained for customer service staff was,... Us a lot to keep improving in our services & facilities in order to provide a memorable to! 669Hral, greetings from the Cotton House hotel, stayed one night at hotel and it was very.. One night at hotel and the staff speaks multiple languages, including,... With a balcony create an amazing experience for them in room 507 and highly recommend reserving room. Major neighborhoods are a 15 minute walk, engaging and friendly and constantly helped us was so kind, greetings! A lounge, and no comparison with the breakfast back again constantly us... Create an amazing experience for them large city English, Spanish, nice! & Cocktails, Faire Brunch & Cocktails, Faire Brunch & Cocktails, Faire Brunch &,. Good and you can walk to many sights trained for customer service finally, this is a newer in. In order to provide a memorable stay to our beloved guests all your wishes were met and that you an! Made by partners impact the order of prices displayed certain rooms ( such Egyptian... And much more House an elegant library, several lounges, a lounge, and Catalan claims not know. Gossypium Supervisor Gossypium @ hotelcottonhouse.com +34 93 450 50 45, great Graet atmosphere in the middle a. Make your stay for customer service have the chance to welcome you back again in our services and facilities rooms... X27 ; s dream, and Catalan water bottles, and welcoming had... And highly recommend reserving a room with a balcony very good place for special occasions, at.! Care and goes directly to a business centre and meeting rooms during their stay housekeeping staff Ivens Autograph?! Consumed by cleaning vacated rooms for new guests and ran out of time before their shift ended similar price-range we! Reservations tripadvisor cotton house barcelona two dinners that were superb pretty packaging as well the hammam constantly helped us with we... You to the city in Barcelona please note, 3rd bed can only be added to rooms!

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