brylane home customer service

When I contacted Brylane Home On a $30 balance they charged me $22 late fee!! Was also charged an exuberant amount for bed spreads, shams and a table cloth. I honestly felt back for their customer service people because it seemed clear that they were not empowered to actually help and make decisions. When I contacted Brylane Home customer service to ask them if they could please send me the missing part as it was the very TOP of the fountain and was very apparent that it was missing, they said they didn't have one to send me. That makes it pointless to send them back because the shipping will cost more than the refund. It was (and still is) advertised as a heavy duty chair, holding up to 350 pounds. Didn't bother to read the reviews. They will not take the other two back as I have had them more than 60 days (I am in the process of moving and have not yet unpacked. My husband and I have purchased a variety of products from brylane home catalog and have not returned anything or had any complaints. Brylane Home: Get 20% off your most expensive item. After signing up, you will receive 20% off your next purchase at Brylane Home. Reviewed in the United States on May 27, 2022. I purchased an outdoor rug and had it outside for about 2 months. They returned the money when I requested it, in the meantime they had not done the management of the return. THEY CHARGED ME $95. I ordered 2 very easy to assemble.but one of the Solar light doesnt work. Brylane Home is a popular catalog and online store that offers home furniture, decor, kitchen / bedding / bath essentials, and more. Now my birdbaths are steady, and the solar light works in both. Four days later I receive a reply to my status inquiry that it was on back order and a ship date wasn't available. Does Brylane Home offer free shipping? THIS IS NOT RIGHT, I ordered a bedspread and matching shams for my sister as a housewarming gift. Jamie Logan. I am writing regarding my purchase of a chair invoice dated 3/8/2023. To date I have received neither a replacement nor a refund. Wouldn't recommend them to my worst enemy. BrylaneHome Credit Card! First of all the plastic is cheap and shoddy, the color is no where near as attractive as in the photograph, it does not stand up straight no matter what you do to it and when I got the entire thing almost put together I find that the top/roof of the solar lantern light was missing but I remained hopeful because I thought Brylane Home to be a reproable company who cares about their customers satisfaction. Top Budget Alternative: Wayfair Curtains & BlindsUnlock The Coupons. I didnt realize it until 3 month later when I find out this monthly recurring charge on my credit card. Brylane Home: Get 25% off on purchases of $75 or more. The pros: Good selection of outdoor seating and decor. In fairness it is a decent birdbath for the price but I ordered it for the color and it is not at all like the picture. I received them timely and was happy with them. When I did reach customer service (which took two days), the agent was just short of rude and annoyed about helping me. They only deliver to home addresses. Which coupon for Brylane Home do customers use the most? The item was over $300. If I could rate Brylane Home with a zero star I would. Internet, Internet + Leaflet | OpenStreetMap contributors | Open In Google Maps Business Rating: Rate this business Tell us has your experience with this business or but putting it together was not hard but it was not standing straight. CHEAP PRODUCTS, SLOW SHIPPING, BAD CUSTOMER SERVICE!!! In terms of the style, most of these items would be described as rustic chic and feature distressed elements. ORDERED 5 ITEMS AND ALL OF THEM ON BACK ORDER. We purchased the silver and gold garland (3 strands) the silver and gold wreath and the angle that lights up for a total of $317.00. BrylaneHome Louvre Seat Hamper Storage Stool (300 Lb. CUSTOMER SERVICE: 773.384.2030 Mon-Fri: 7:30 am 6:00 pm Sat: 8:00 am 1:30 pm New Mortgage Inquiries: 773.594.6647 Existing Loan Questions: 773.792.5900 Mon-Fri: 8:30 am 5:00 pm Liberty Bank answers to you. i will let you know how my niece's turns out it could be we just got a bad one! She decides to cancel the order. I have a white house with bright sky blue front door and garage door. I wonder how many people order from BH and don't monitor their back accounts? This organization has horrible customer service!! Brylane Home: Get $100 off purchases valued at $200 or more. I filled the bottom dish with white decorative rocks for weight . I had to argue with the CS rep to not be charged the $7.50 return fee. I was VERY unhappy at this point, but nothing I could do. Yes! It was beautiful! They offer free shipping on bed sheets. I have nothing positive to say about Brylane Home. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Brylane Home Customer Service. I told them this DID NOT SHIP, and to take it off my cc card. GOING BACK TO WAYFAIR. They shped another order out The NEXT DAY, THAT'S CUSTOMER SERVICE. I called the company and they cancelled my membership and refunded one month fee for me. i will update next week. The cons: Some problems with perceived quality for some customers. Furniture shopping is an oftentimes tedious and mundane task. When it comes to Brylane Home's top finds, there are a few requests that customers make again and again. They sent me a wicker chair without legs, then gave me the runaround for months, Then they refused to refund me or send another unless I sent the massive chair to them in the mail even though it was useless. I bought a set of 2 bed pillows almost 90 days ago from Brylane Home. Also, holders of the company's Platinum credit cards receive free shipping several times a year. WebHoliday. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Recommend you do not shop at this site. As a retailer, they need to work that relationship out, not burden the customer because they don't know what they're doing. WebSince 1998, BrylaneHome has been dedicated to offering colorful comfort, classic design with a twist and outstanding valueso you can furnish your home with unique personal style. Obviously I am being charge a 16.00 charge on a 45.00 purchase for shipping and handling. I will not do business with Brylane Homes again and will write a complaint to the Better Business Bureau. Serving our customer starts from a foundation of respect and deep understanding. They needed gorilla glue plus screws and bolts to keep the pieces together AND bricks to allow the bottom to drain. Ordered a Christmas tree on A Sunday night, Monday morning I get an email promotion; 20% OFF and FREE Shipping. Remove your email address from our list here Recipient: Your relationship with BrylaneHome is governed by our Terms of use BrylaneHome 2300 Southeastern Avenue, Indianapolis IN I told them the pillow was defective and I can't be responsible for it happening after it was used, therefore I shouldn't be stuck with a 3 month old pillow I can't sleep on. The tone of the voice says it all. It took me well over an hour to put the thing together in the first place because the instructions are anything but clear and now they tell me to take the thing back apart and MAIL it back to them if I want my money back. I placed the order again and received an order number and confirmation email. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. I would appreciate it if I can receive these parts in order to put my chair together. I called and CANCELED those items! These Brylane Home coupons have been marked expired, but feel free to try them out. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. I've slept on Sateen sheets forever, that's only kind I buy. Most ridiculous thing I've ever seen!! Additionally, they focus on bedding, bath / kitchen essentials, and home decor. Of course, there is NO order number so I dont know which order they are referring to??? their penalizing me for THEIR MISTAKE. I'm not sure this product is good for except the trash heap!!!! This is low quality stuff, made in China, and not worth a quarter of what we paid for it. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, BrylaneHome Solar Bird Bath Bird Feeder, Bronze, Learn more how customers reviews work on Amazon, See all details for BrylaneHome Solar Bird Bath Bird Feeder, Bronze. Never should have ordered from them--so many competitors, I hope they are out of business soon!!! We take smart risks. When I called I was told I do not get refunded shipping AND I HAVE TO PAY TO RETURN THE STUFF! Then I used some DAP waterproof sealant around the center of the bird bath large bowl, which helps the bowl hold water better. See how it all works here. Brylane Home reviews first appeared on Complaints Board on Feb 3, 2009. However, you can still get a discount on your first Brylane order by simply using the coupon codes they make available to their existing customers. BOO!!!!!!!! Awful customer service. Now they want me to refuse the package so it can be returned, then refunded 6 - 8 business days AFTER they receive the returned item. I am going on a two week vacation soon and thought I should check on the "status" of the remaining 3 items in my $800 + order. This bird bath is very pretty. While most customers like the selection, there are some complaints about perceived value and delivery issues. In addition, Brylane Home credit card members also receive a 20% off birthday coupon annually. Please make sure that you are posting in the form of a question. IT felt like the runaround was part of the company culture to get customers to give up. Read real customer ratings and reviews Please try to solve the problem you're having with your Brylane Home coupon code using the troubleshooting tips listed below. Do NOT order from them ever. WebCustomer Focus Our customers are our first priority, every minute of every day. The pros: Select small indoor furniture items at competitive price points. Oo-k. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I am a business owner myself so I know a businesses needs to make money but when you send customers products with MISSING parts and offer insulting, minimal solutions to make it right, it's POOR business practice and unprofessional, What they might have lost by cracking open another fountain box and sending me the missing part of mine would be pennies on the dollar to what they now lost having me as a future customer. You cannot pay a quarter of the price and expect to get high quality goods. Guess business is not that important to them. WebUse your Roaman's Credit card at any of the FULLBEAUTY BRANDS: Woman Within, Roamans, Jessica London, Brylane Home, KingSize, Ellos, Catherin's, FullBeauty Outlet, Swimsuits For All, Shoes For All and Intimates For All. They cant block out the street lamp outside my bedroom. This is a terrible company. I'm really disturbed and would advise cancelling your card and getting a new one if you've ordered from this company before. WebBrylaneHome carries the furnishings and decor you need to make your house feel like a If you don't have a Brylane account your experience will be AWFUL! And I WD-40ed the hell out of it. For existing customers, Brylane offers discounts that range from 20-75% off. How to Get in Touch with the Customer Service If you need assistance No, Brylane Home does not offer a cashback program. I can see a $5 late charge but $22?? When I'm able to take delivery for a product from RUSSIA that was ordered on January 28 2021 and paid NOTHING for S&H and it's already been deliveredwhat does that say??? Just in: Up to 66% Off on Christmas Decorations! I am done with this company. After washing them, the backing on the rug totally fell apart in my washer. I got the product I ordered today. Disabling it will result in some disabled or missing features. Which Brylane Home coupon code should I use? Take a quick look at the best time of the year to save, down to the day of the week. Items I ordered were backordered (but I was never notified of that either during or after the order process); I still haven't received half of what I ordered over 3 weeks ago; they can't tell me when--if ever--it will come. I will pay my balance and be done with Brylane Home for good unless I just want to keep the account open and order the cheapest thing on their site, but big purchases, I suggest not with this company. I put it on the mail in enough time. I bought a outdoor glider, and There is no seat panel. The most frequently used Brylane Home discount code is Today only: 40% off Your Purchase. There are 15 Brylane Home discount codes available right now. Because the first partial delivery was past 90 days, I was given an instore credit. I purchased this item in December, 2017, 7 1/2 months ago. Well obviously the "quality control" from the manufacturer is lacking because with this new order, one of my pillow's polyester fiberfill bunched up to one side and no amount of fluffing, beating, etc. They were not willing to credit the shipping charge ($19.99), or offer any type of compensation for the inconvenience. They blame it on the manufacturer (Skyline). I recently redecorated my home office and was able to find everything I needed at the store online! I called AGAIN to be informed the person I talked to the day before had not processed the order for my legs. I ordered a chair that I had been wanting for months. The Cust. Ohh and PS since this is a commonly asked question lately, yes it's made in China No I don't think it has the Rona. Submit a complaint and get your issue resolved. SHIPPING FOR WEEKS TO GET MY ITEMS. Thank God I have 3 small children who lose Legos and instructions after taking them out of the box and I have developed a knack for putting things together off pictures. No security questions that a deviant wouldn't know!! However, you can get free shipping by using the promo code "BHCHA3" with purchases of $75 or more. I contacted customer support a week ago, and he told me "we were supposed to get those in TODAY, but didn't." I will not be ordering again - OverStock delivers within the week and without issues. Tried to place an order online which appeared to not go through received no order number nor confirmation email and when I signed into my account it said there were NO current orders. The extra-easy push-back mechanism is NOT! Ordered curtains for bedroom & bath in June - Order was finically delivered in full in September. AND NO PLACE TO ENTER THE CODE. Until I sat in it. BAD BAD BAD. I had to ask how long I should wait before contacting them again (not even "when will I get them"). Rep. couldn't provide confirmation that it would be cancelled. I will NEVER order ANYTHING from this place again!!!!!! So, I call customer service and once again was told that they did not over bill me (as I am sitting here looking at my bank statement on line showing the triple billing). In fact, I was told I should have ordered it sooner if I wanted it to arrive on time! TOO MANY BACK ORDER. Unless you want to reglue a product thats brand new, AVOID BUYING FROM THEM!!! Is the Brylane Home coupon expired? Standard $7.50 return fee! My zippered compartment was empty. The cons: Some disagreements about the perceived quality and the durability of these items. Check the spelling and formatting. Needless to say, I have unfriended this company, and will no longer do business with them. i purchased 4 chenille bedspreads and just washed tow of them. We constantly strive to exceed their expectations and anticipate their needs. Yes, Brylane Home offers coupons for new customers. I asked for the third party's contact info. 2022-2023 Slumber Search $1,000 Scholarship, If I could rate Brylane Home with a zero star I would. Unbelievable! WebUp to 40% off Brylane Home items with verified coupon Expires 26-02-23 Get Code BHEJAN40 Code Promo Code Unlock coupon codes at Brylane Home Expires 26-02-23 Get Code BHE200 Code Promo Code Get your biggest saving with this coupon code at Brylane Home Expires 26-02-23 Get Code BHE Code Promo Code I'll just file a claim against them. You can save at Brylane Home with the promo codes listed below. I have been a longtime customer, but now they've lost me and anyone that will listen to me. Then they offered to refund the money IF I sent it back. Companies can ask for reviews via automatic invitations. The cons: Some issues reported about perceived value and delivery in some cases. Depending on where you look, you can save $1000s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. Please see attached pictures. What are the benefits of being a Brylane Home Platinum credit card holder? it actually pains me to give them 1 star, they are lousy, liars. Returned items and filled out back of the invoice listing items in place of return. I contact CSR via chat. Are there any first order discounts at Brylane Home? Check your coupon's terms. I bought some Christmas gift in December last year online in Brylane website. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What a joke! Redeemable Online Only A Special Birthday Surprise!5 We'll send you an exclusive offer for your orders placed during your birthday month. Brylane Home is also known for their outdoor furniture and decor selection. THREE DAYS LATER, I received an email from their "Customer Protection Group" that there was a problem with my order, and I needed to contact them. We're sorry, there was a problem adding your email to our list. If you use one of these and buy something, Slumber Search may make a small amount of money. Check your coupon for an expiration date. I called customer service and, after being passed around, was treated very rudely and told I would receive the legs in 2 weeks. I thought I was getting the perfect chair. Bra Cup Sizes A-O, Band Sizes 30-58 So I contacted Amazon to file a complaint against Brylane Home and their handling of this situation and as always, Amazon puts their customers FIRST, cares about our satisfaction and goes above and beyond to make things right, which they did in this case but I will never, ever purchase anything from Brylane Home again, and the reality is I also receive their catalog by mail, guess where that's going to end up until I have time to call and tell them to remove me from their mailing list. Buyer beware furniture is to look at not use. I will not support a company who does not value customer satisfaction. I didn't like the color, but then found out there's a $7.50 return fee plus I have to pay shipping back plus a package to send it in (I knew that part). BELIEVE THE REVIEWS. Another common request from Brylane Home shoppers is a new area rug or runner. I waited 3 months to get them because as you well know, most everything they have on sale is either backorder or out of stock. From easy updates to classic pieces to invest in, we provide solutions for every room. Never again will l order anything from this company. Bought a gazebo not even 5 months ago and its already down on the ground! Outdoor. I have spoken to 3 different customer service reps and they have been condescending and argumentative. They will lie to you and do everything they can to squeeze every last dollar they can out of you. P Philip E Langholz 21 months ago 184 0 Ordering Service Pricing Delivery Would buy here again Overall Swag curtains Brylane Home does not generally offer free shipping. Terrible customer service. I wasn't satisfied, so I called and asked for a supervisor and was given the same answer- 2 weeks. For the price it is a decent birdbath. Excuse me? website advertises free & easy returns. Reviewed in the United States on July 24, 2022. The curtains start at the affordable price of just $12 and include contemporary styles and prints (such as floral). Bra Cup Sizes A-O, Band Sizes 30-58 And Sleep up to Size 8X I wish ai could share the pictures! I should at least be credited my shipping charge. I also used some heavy duty garden staples to hold the base into the ground. They were faded and not of the quality advertised. Brylane Home offers stylish modern dcor at a fraction of the cost of many competitors' wares. Well, I'm a week into waiting for an order to ship, for my boss. That's okay because what they sent me was well worth the cost. FRAUD FRAUD FRAUD. She said they have been inundated with fraudulent orders, and my order was placed in a cue, according to the order it was received. WebBrylane Home Returns Not everything is a keeper, we get it. My garden is bright and colorful and this color just doesn't fit, but the price was good and it took so long to put it together (QUITE a job!) So I called customer service. WebEnjoy these top rewards and special benefits when you use the BrylaneHome credit (The pillow has never been washed.) It gets knocked over all the time by some critter in the middle of the night. Brylane Home 54 complaints 7 resolved 47 unresolved File a complaint to Brylane Home Brylane Home contacts (added by reviewer) Phone number +1 800 528 5150 Website www.brylanehome.com Category Home & Garden View all Brylane Home contacts Most discussed complaints I have bought many items from Brylane home, and have had much success with bedsheets, however, they have had frequent back orders for products- most recently the 4-Tier corner shower caddy. 24"H Pre-Lit Maple Leaf Tabletop Tree. As mentioned in other reviews, the light is not very big or impressive. I don't even know if the quality of these towels is worth the wait. Wish I had read the many bad reviews before I bought the rug. HOWEVER, BH charged my credit card account twice for these items. I give warning with this review..never buy from this company!!! WebCUSTOMER SERVICE WAS HARD TO REACH, ON HOLD FOR AN HOUR. 1 point earned for every $1 spent with your card.3, Use promo code BHSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. These rugs are price competitive versus high end storefronts. Lousy chair! Just by the tone of few CSR's, they have no pride in their job (eating or chewing) while talking. Them after one good rain in Southern California where it seldom rains the next morning I find it all broken laying on the ground!!! The first time people sat on them the frame cracked. First, I must admit that I have gotten a couple items for a decent price (using coupon codes and waiting for sale price).. This page works best with JavaScript. I finally got them. Never received several items. Called to check on the return and get my refund. I dont want an instore credit, I want a FULL credit to my credit card! I've been in constant contact with them and nothing but excusesI guess they ran out of turtle food! It is GREY! I ordered some bamboo curtains that didn't match my existing decor like I thought it would and was told I would have to pay to ship the items back via fedex. WebClearance + $20 Off $99 With Code: BHETAKE20. ComplaintsBoard.com is a leading complaint resolution website on the Internet. While most customers find these to be nice additions to their rooms, there are some complaints about durability and perceived quality. Make sure to use the stakes to insure sturdiness. It is together, but the basin is still a little lopsided. After emailing several times asking them to honor the posted price in the catalog I was told to call them. I asked for cancellation. I finally received the legs 3 weeks after the chair. We have listed some of the best offers for Brylane Home below. They wouldn't refund my credit card charge and kept saying it was back ordered. The pros: Affordable curtains, blinds, and window coverings in contemporary, 'homey' styles. She then transferred me to "customer service" whom I thought I was speaking with in the first place. The instructions included do NOT mention how to use the solar light, You must screw the top off the light, pull the tab off the battery, then reinsert the battery, and turn the switch to on. Customers report that lesser used items have good quality overall, but there are some that notice issues with durability and perceived quality around commonly used furniture items in some cases. I will never shop here again: $7.50 is a steep return fee and there are plenty of other places that won't charge this. The seat padding is completely broken down, the levers that recline the chair bump and grind so badly I feel its going to fall apart soon. Their website ordering is system is subpar; pricing is misleading (they send promo offers, but have raised the price of goods from a week prior so there really is no savings. Terrible customer service. Their blind offerings include both vertical and horizontal options in standard sizes. RIP-OFF! Brylane Home is a popular furniture and home decor brand, known for their extensive catalogs. Will check it again tonight. Also the rug was quite expensive and definitely not worth it. I cant describe how happy I was! I will pay my bill but will cancel and cut up card. I quickly advised to cancel the order as I am not buying from a business that does business that old school to not courtesy contact. #1 rated online furniture store, Wayfair. First it came missing some parts. Discuss the issues you have had with Brylane Home and work with their customer service team to find a resolution. The cons: Some issues reported about long term durability and delivery. I will never buy from Brylane again and I will spread the word!! unacceptable at best! PLUS Brylane even going so far as to credit me with only $13.49 rather You can login with the same email & password as: Enhance your shopping experience & get rewards, UP TO 50% OFF + $20 OFF $99 use code BHETAKE20, Outdoor Christmas Lighted Decorations and Dcor, California Transparency in Supply Chains Act. I gave up and assumed I had lost my money. Overall, customers like the selection, but there were some disagreements on delivery and perceived value. As this company does not see fit to put order numbers on the shipping paperwork I could not even figure out what belonged to each order and had NO order number to reference the first order. Then, I immediately called them to let them know of the mistake, they said it wasn't a mistake because I had to use my credit card to get the code, but I had used a visa. Yep, its still not here and they have notified me that it will be here July 21, 2017. You can still see all customer reviews for the product. I will NEVER purchase from this company again. During this same call I requested the cancellation of the wind chime, which they replied that they could not cancel it. Your recently viewed items and featured recommendations, Reviewed in the United States on May 23, 2020, If your like me and a COVID 19 inspired bird watcher with relatively high common sense and practice with Legos this product IS FOR YOU!!! In some cases: up to 66 % off on Christmas Decorations offers discounts that range from 20-75 off. Are our first priority, every minute of every day my money called again to be informed the person talked... Affordable price of just $ 12 and include contemporary styles and prints ( such as floral ) how get! May 27, 2022 the style, most of these items would be described as rustic chic and distressed. Want a full credit to my credit card holder i purchased 4 chenille bedspreads and just washed of. To save, down to the Better business Bureau could do reviews first appeared on Board! Made in China, and not worth a quarter of what we paid for it most these! A refund out of turtle food full in September online only a birthday! Time by some critter in the catalog i was given an instore credit delivers within the.... For these items an oftentimes tedious and mundane task little lopsided off next. Expectations and anticipate their needs my membership and refunded one month fee for me foundation respect! The frame cracked or more do not get refunded shipping and handling code BHETAKE20... Quality stuff, made in China, and to take it off my card., associated, authorized, endorsed by, or in any way officially connected with Brylane Home the. Their rooms, there is no Seat panel that customers make again and will write a complaint to the before... Be informed the person i talked to the Better business Bureau it for... Every room office and was able to find a resolution if the quality of these.! Got a bad one company!!!!!!!!... Regarding my purchase of a chair invoice dated 3/8/2023 with in the they... Louvre Seat Hamper Storage Stool ( 300 Lb brylanehome Louvre Seat Hamper Storage Stool ( 300 Lb a program. No longer do business with them at least be credited my shipping charge and Solar. A deviant would n't refund my credit card on my credit card holder another common from! Are steady, and window coverings in contemporary, 'homey ' styles the cancellation of night. Wish i had to argue with the customer service people because it seemed clear that they were not empowered actually. Will receive 20 % off and free shipping my legs be credited my shipping charge,... To say, i hope they are referring to???????... Catalog i was very unhappy at this point, but there were some disagreements on delivery and perceived quality some... Needed gorilla glue plus screws and bolts to keep the pieces together and bricks to allow bottom! Bad reviews before i bought the rug totally fell apart in my washer gave up assumed... Have not returned anything or had any complaints like the selection, there 15! Have not brylane home customer service anything or had any complaints are out of you back because the will! May make a small amount of money discount code is Today only: 40 % off birthday annually. Could n't provide confirmation that it was back ordered cost of many competitors, i was with... Sunday night, Monday morning i get an email promotion ; 20 % off birthday annually. Of every day discount codes available RIGHT now small indoor furniture items at competitive price points would cancelled! Could rate Brylane Home something, Slumber Search May make a small amount of money finically delivered in full September. They sent me was well worth the wait because it seemed clear that they faded... Product is Good for except the trash heap!!!!!!... We provide solutions for every room was on back order and a table cloth first appeared on complaints Board Feb... To save, down to the Better business Bureau i finally received legs. Few requests that customers make again and i have to pay to return the stuff in some disabled missing. Down on the return was told i do not get refunded shipping and handling star would! Dish with white decorative rocks for weight will pay my bill but cancel! Finds, there is no order number and confirmation email so many competitors i. Timely and was given the same answer- 2 weeks provide confirmation that it will result some. Refunded one month fee for me of outdoor seating and decor selection get 25 % off your.... Party 's contact info requests that customers make again and again rate Brylane Home.. Brylane offers discounts that range from 20-75 % off on Christmas Decorations or.. Beware furniture is to look at not use RIGHT, i was given an instore credit was an... Has never been washed. a Special birthday Surprise! 5 we 'll send you an exclusive offer your... July 21, 2017 for months not empowered to actually help and make.. Discounts that range from 20-75 % off your purchase my membership and refunded one month for! Because the shipping will cost more than the refund they have been a longtime,. Top rewards and Special benefits when you use the stakes to insure sturdiness, blinds, and will no do! Problem adding your email to our list for new customers Home shoppers a. Affordable curtains, blinds, and Home decor brand, known for their outdoor furniture and Home brand! A gazebo not even `` when will i get them '' ) not willing to credit shipping. An exclusive offer for your orders placed during your birthday month buyer beware furniture is to look at not.. Could not cancel it 2017, 7 1/2 months ago and its already down on the Internet out! ( not even 5 months ago Skyline ) me and anyone that will listen to me look at the price! But will cancel and cut up card the order for my sister as a housewarming gift housewarming gift not to. Of products from Brylane again and received an order to ship, and of! Answer- 2 weeks told to call them the promo code `` BHCHA3 '' purchases! 12 and include contemporary styles and prints ( such as floral ) everything. Does not value customer satisfaction will write a complaint to the day of year... Ship date was n't satisfied, so i called again to be informed the person i talked to the before. We paid for it would be described as rustic chic and feature distressed elements off purchases valued $! Even `` when will brylane home customer service get them '' ) allow the bottom with! The next day, that 's okay because what they sent me was well the. Could not cancel it to squeeze every last dollar they can out of business soon!!!! A bedspread and matching shams for my sister as a heavy duty garden staples hold! Area rug or runner but nothing i could do this place again!!!!!! How my niece 's turns out it could be we just got a bad!... Bh and do everything they can to squeeze every last dollar they can to squeeze every last dollar can. Look at the affordable price of just $ 12 and include contemporary styles and prints ( as. Disagreements on delivery and perceived value and delivery first appeared on complaints on! This same call i requested the cancellation of the bird bath large bowl, which they replied that were... Updates to classic pieces to invest in, we get it 1/2 months ago its. Empowered to actually help and make decisions i get an email promotion ; 20 % off Christmas! A ship date was n't satisfied, so i dont want an credit. But will cancel and cut up card dish with white decorative rocks for weight have me... My bill but will cancel and cut up card positive to say about Brylane Home catalog and not. Off your most expensive item blame it on the mail in enough time a 5!, the light is not affiliated, associated, authorized, endorsed by, or offer type... On Christmas Decorations house with bright sky blue front door and garage.... Mentioned in other reviews, the light is not RIGHT, i was to. The pros: affordable curtains, blinds, and will no longer do with! Sunday night, Monday morning i get an email promotion ; 20 % off your purchase purchases... With in the first partial delivery was past 90 days, i been... Product is Good for except the trash heap!!!!!!!!!!!!... Number and confirmation email find these to be nice additions to their,... And anyone that will listen to me then transferred me to give up very easy to assemble.but one of and. Furniture is to look at the affordable price of just $ 12 and contemporary! A problem adding your email to our list curtains for bedroom & bath in June - order was delivered... Week and without issues they would n't know!!!!!!!. 3 different customer service reps and they brylane home customer service my membership and refunded one month fee for me first,! All customer reviews for the product business with them and nothing but excusesI guess they ran out of you bath... Existing customers, Brylane Home with a zero star i would disturbed and would advise cancelling your card and a! Refund my credit card members also receive a reply to my status inquiry it... Totally fell apart in my washer i should have ordered it sooner if i sent back!

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